Memphis Airport Hall B gets a makeover

MEMPHIS, Tenn. – A multi-million dollar modernization project will bring airline, retail and food service operations to Lobby B at Memphis International Airport in 2022.

There is still work to be done, but WREG has taken a close look at what the new lobby will offer travelers.

Glen Thomas, public information officer at Memphis International Airport, said the $ 245 million facelift of Hall B has been a project that has been going on for years.

It was a need that became evident after Delta Airlines moved its HUB operations from Memphis, leaving empty doors and passengers spread across three halls.

“When this hall opens, we will close Halls A and C. We will not demolish them… they will just be closed and all retail, foodservice and airline operations will take place here in this hall. So it won’t really be competition B anymore… it will be THE competition, ”said Thomas. “It’s a complete reinvention of the travel experience for the Memphis passenger. “

A visit to the new hall is like stepping out of the darkness and stepping into the light. Hall B is almost twice as wide as before. The ceilings are higher, there are more comfortable seats with individual charging stations and lots of natural light.

New seats with charging stations.

“We use ‘smart glass’ technology in which the windows will tint with the level of sunlight,” Thomas said.

Hall B will feature moving walkways that will smooth you through the gates and a variety of restaurants, pubs, a children’s play area and even a stage for live performances.

Patients and their families will find a place to relax in this special lounge staffed by St. Jude employees.

While the gate level looks ready to go, there is still work to be done at ground level where airlines have their gate operations.

Thomas said the pandemic and supply chain issues are making it more difficult to obtain the necessary materials, causing delays.

“Water heaters, doors, door frames, smoke detectors. All of these things were hard to find and caused delays in this construction, ”he said.

The new hall will have 23 doors serving nine airlines. Still on the drawing board, there are plans to improve ticketing operations and baggage management while addressing possible parking improvements.

WREG has been advised that no local tax money will be used for the project.

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