Chaos returns to Sydney Airport due to staff shortages
Staff shortages have caused more headaches for travellers, with Sydney Airport descending into chaos again on Monday.
Images and photos have emerged on social media showing hundreds of passengers at the airport’s domestic and international terminals stuck in long queues after the Mother’s Day weekend.
Customers took to social media on Monday morning to share their frustration with “unacceptable” wait times.
“@SydneyAirport is an absolute joke!” we wrote on Twitter.
“The immigration queue goes past the food court to the other side of the building. It’s awkward for a city like Sydney. It’s not good enough.
One customer said it took over an hour to get through security alone, with only five of the 17 bays apparently open to customers.
Another customer described the lines as “miles long”.
“I’ve never seen anything like it. The hashtag shows it’s been going on since April. Give yourself plenty of time.
Airport management confirmed The new daily that it was still struggling with staffing shortages due to COVID.
“We have significant staff shortages related to COVID and we are also working to rebuild our workforce in a very tight job market. Unfortunately, this is an industry-wide problem, and airports and airlines around the world are facing similar challenges.
He again pleaded with passengers to arrive two hours earlier for domestic flights and three hours before an overseas flight.
The chaos first erupted at the start of the Easter holiday in April, which was the first holiday period since the start of the pandemic when internal borders were open across the country.
Then social media posts showed queues snaking around terminals at Sydney and Melbourne airports.
Qantas CEO Alan Joyce had blamed “unfit” travelers and a “high level” of staff absenteeism for the delays.
Sydney Airport chief executive Geoff Culbert said the delays were caused by a range of factors, including “inexperienced” travelers and staff shortages.
“We’re facing a perfect storm right now,” he said. the Sydney Morning Herald.
“Traffic numbers are rising, travelers are inexperienced after two years of not traveling, and close contact rules are making it difficult to fill shifts and airport staff.”
The delays played a key role in state governments across the country adjusting their close contact rules. Asymptomatic household contacts of COVID cases are now allowed to go to work in most states, provided they use rapid tests.