Austrian Airlines, Vienna Airport and Plug and Play enter innovation partnership

Important innovative impulses will also come from Plug and Play, the leading global innovation platform for companies headquartered in Silicon Valley. From April, Austrian Airlines will join Plug and Play’s Travel & Hospitality program based in Vienna. The Business Innovation Program is designed to connect leading companies in the industry with startups and scale-ups to drive their digital transformation.

As part of an innovation partnership between Vienna Airport and Austrian Airlines, a joint team recently developed initial ideas to make processes even simpler and more convenient for customers and to make operations as efficient and safe as possible. as possible. In addition to innovative solutions from startups, increased digitalization should help to further improve customer travel comfort in the future.

Using the principles of open innovation, austria the largest airline wants to improve customer experience and operational efficiency, as well as develop new products, digital solutions and additional services for its customers.

As Vienna The international airport is already part of the Plug and Play program, the opportunity is unique to jointly pilot innovative solutions to strengthen the position of Vienna as an attractive hub in Europe. With other program partners such as founding partner Vienna Fraport International Airport, star allianceBrussels Airport and Aeroporti di Romeexchanges will take place on best practices and new technologies.

“With Plug and Play, we want to provide an extended travel experience to our customers and play a leading role in driving the digital transformation of aviation around the world,” commented Francesco SciortinoCOO of Austrian Airlines.

Julian Jäger, member of the management board Vienna International Airport: “As part of this new innovation partnership, Austrian Airlines and Vienna Airport are working together on concepts to make processes or passenger check-ins even simpler and more efficient. Digitization opens new perspectives. Thanks to our common expertise and the support of Plug and Play and their Startups, new innovative solutions will emerge.”

“We are proud to launch this partnership with one of the austria the most iconic and beloved brands. Austrian Airlines is one of the most renowned airlines in the world, and Plug and Play looks forward to actively supporting its efforts to drive innovation and take customer experience to the next level,” said Benjamin KlossDirector of Plug and Play Vienna.

For more information on Plug and Play Travel & Hospitality, please visit:

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About Austrian Airlines
Austrian Airlines is austria first airline. The once state-owned and still compelling red-white-red airline operates a global route network. Thanks to its favorable geographical location and its Austrian history as a melting pot of the former crown lands, its home airport, Vienna Schwechat, is still today a hub between East and West. “AUA”, as it is often abbreviated to Austriahas been part of the Lufthansa Group since 2009 and is a member of star alliance, the world’s leading international airline alliance, since 2000. In 2018, Austrian Airlines celebrated its 60th anniversary. For more information, visit

About Plug and Play
Plug and Play is the leading innovation platform, connecting startups, corporations, venture capitalists, universities and government agencies. Based in Silicon Valley, we are present in more than 35 locations on 5 continents. We deliver business innovation programs and support our partner companies at every stage of their innovation journey, from training to execution. We also run startup accelerator programs and have built an internal VC to drive innovation in several industries where we have invested in hundreds of successful companies including Dropbox, Guardant Health, Honey, Lending Club, N26, PayPal and Rappi. For more information, visit

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